Injaz RECRUTE : Program Officer

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INJAZ Tunisia Recrute!

Program Officer POSITION TITLE: Program Officer DEPARTMENT: Programs Direction REPORTS TO: Program Coordinator

[wbcr_html_snippet id="114343"] Purpose of Position:  Implements and manages daily operations of Injaz Tunisia’s programs according to programs strategy  Secures volunteers,  Plans participant recognition  Increases awareness for all programs, among volunteers and educational audiences  Assures program quality and expansion and good school relations [wbcr_html_snippet id="114343"] Responsibilities Measures of Accomplishments Program Growth:  Works with Program Coordinator to plan programs and support growth strategy  Upholds the highest standards of excellence and quality when delivering all programs  Renews commitments of schools/teachers currently involved and recruits new schools/teachers  Develops and delivers all presentations to schools/teachers  Responsible for plans to increase public awareness of Injaz Tunisia’s programs, among volunteers and educational audiences  Number of new teachers and/or schools  Number of returning teachers and/or schools  Number of presentations to educators  Demand for programs by schools/educators and volunteers [wbcr_html_snippet id="114343"] Securing Volunteers:  Renews commitments from business leaders who have been volunteers and identifies/recruits business leaders who have not been involved with the programs in order to secure top caliber volunteers and maintain the quality of the programs  Recruits and renews commitments from teachers, where applicable  Develops and delivers all needed presentations  Quality of implementation  Number of presentations  Number of new volunteers placed  Number of returning volunteers placed School/Educator Relationships:  Develops and maintains constructive relationships to support school/student retention and reach  Anticipates customer needs and expectations  Demonstrates customer orientation and focus in providing products and services  Develops positive rapport with school officials  Gauges customer satisfaction and recommends the changes in products and services needed to increase satisfaction  Displays a sensitivity to customer diversity  Customer feedback  Customer trust  Continued commitments by schools Program Quality:  Develops and continually updates operations/quality control plan  Assures quality of programs through phone calls, classroom monitoring, participant servicing, evaluation instruments, and newsletters  Continually provides feedback, program materials and resources to volunteers and teachers  Assesses appropriateness of program model for local area and adjusts accordingly  Results of evaluations/surveys  Call back sessions  Follow-up correspondence  Adherence to program quality guidelines Training:  Takes part in all volunteer orientation/training programs  Secures location of training, develops orientation materials, schedules volunteers/teachers, orders program materials, distributes registration and evaluation forms  Preparation of trainee  Evaluation results  % of volunteers/teachers trained  Ultimate program evaluation Participant Recognition:  Develops and implements method of participant recognition  logistics of event(s); informs volunteers, teachers, school administrators and Plans business executives of event; plans and distributes appreciation materials  Feedback  Timeliness of method/event  Event attendance  Manages expenses-meets budget guidelines Program Administration:  Maintains database information on all programs and participants (class registration forms and reports)  Develops a yearly calendar that predicts program needs and includes timetables, procedures, and responsibilities  Class registrations submitted  Reports prepared and submitted  Low incidence of one-off research and report preparation [wbcr_html_snippet id="114343"] Position Qualifications: Required:  Bachelor’s degree or equivalent  Strong oral and written communication Arabic, French and English  Strong interpersonal skills  Strong organization and planning skills  Ability to be creative  Evidence of problem solving  Computer literacy  Self-motivation and an entrepreneurial attitude  Sincere interest in the mission of Injaz Tunisia Desired:  Experience in education or business and/or familiarity with area schools and businesses  Understanding of the Tunisian Education system and levers [wbcr_html_snippet id="114343"]

Envoyez vos CV menis de lettre de motivation sur l'a dresse Email suivante:  info@injaz-tunisia.org

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